The shift to online learning this year, however partial or temporary, presents a tremendous change in teaching and learning in our department. Because these changes are both profound and at the moment unavoidable, they have raised countless urgent and pragmatic questions for everyone involved. Staff have spent months in the lead up to September 2020 thinking about the best way to use the online systems provided by KCL, and students will have spent time grappling with their own questions about online learning, not least the way it will affect their university experience and long-term future.