{"id":2716,"date":"2017-07-12T17:46:59","date_gmt":"2017-07-12T17:46:59","guid":{"rendered":"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/?p=2716"},"modified":"2021-12-04T21:12:55","modified_gmt":"2021-12-04T21:12:55","slug":"researching-in-care-homes-what-was-learnt-from-a-study-of-handovers","status":"publish","type":"post","link":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/2017\/07\/12\/researching-in-care-homes-what-was-learnt-from-a-study-of-handovers\/","title":{"rendered":"Researching in care homes \u2013 what was learnt from a study of handovers?"},"content":{"rendered":"<p><strong><a href=\"https:\/\/www.kcl.ac.uk\/sspp\/policy-institute\/scwru\/people\/norrie\/index.aspx\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-2115 size-full\" src=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2015\/06\/Caroline-Norrie.jpg\" alt=\"Caroline Norrie\" width=\"140\" height=\"180\" \/><\/a>Caroline Norrie\u00a0<\/strong><em>is Research Fellow at the <a href=\"https:\/\/www.kcl.ac.uk\/sspp\/policy-institute\/scwru\/index.aspx\">Social Care Workforce Research Unit<\/a>, King&#8217;s College London <\/em>(330 words)<\/p>\n<p>What can researchers of care services learn from our recent handover study?\u00a0 We asked ourselves this question and discussed this at the annual conference of the British Society of Gerontology held in Swansea last week (pictured below is the new beach side campus) at the start of July. Our paper summarised the findings of our unique exploration into handovers in care homes and then we paused to ask what could be relevant to other researchers studying care home practice and systems.<!--more--><\/p>\n<p><a href=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Swansea.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2720\" src=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Swansea.jpg\" alt=\"Swansea\" width=\"521\" height=\"283\" srcset=\"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/files\/2017\/07\/Swansea.jpg 521w, https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/files\/2017\/07\/Swansea-300x163.jpg 300w, https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/files\/2017\/07\/Swansea-500x272.jpg 500w\" sizes=\"auto, (max-width: 521px) 100vw, 521px\" \/><\/a> <a href=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Presentation.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-2719\" src=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Presentation.jpg\" alt=\"Presentation\" width=\"543\" height=\"408\" \/><\/a><\/p>\n<p>Our first observation is that if researchers envisage handovers to be a good opportunity to hear and see what is going on in care homes then that may well be so.\u00a0 However our case studies showed that handovers are extremely variable.\u00a0 So researchers should not assume that they will all produce the same type and amount of data.<\/p>\n<p><a href=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Handover1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"  wp-image-2721 alignright\" src=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Handover1.jpg\" alt=\"Handover1\" width=\"167\" height=\"167\" srcset=\"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/files\/2017\/07\/Handover1.jpg 300w, https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/files\/2017\/07\/Handover1-150x150.jpg 150w\" sizes=\"auto, (max-width: 167px) 100vw, 167px\" \/><\/a>Second, we think that handovers like other routines and processes do help give an indication of the \u2018culture\u2019 of a home; how it works in \u2018reality\u2019, rather than through reading policies or talking to just some staff. The \u2018etiquette\u2019 of handovers, the symbols used and the \u2018drama\u2019 of a handover are well worth getting up early for (like care workers) or staying up late (like care workers).<\/p>\n<p>Third we found that the documentation of handovers varied considerably but they are probably under-used. Our study identified decisions that are made, consciously or not, about regular and routine reporting versus \u2018exception\u2019 reporting.<\/p>\n<p>Fourth, our observations (which of course included listening) confirmed the importance of inter-personal communications. This is especially important in care homes where some staff members find written materials in English difficult to access.<\/p>\n<p><a href=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Handover2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"  wp-image-2718 alignleft\" src=\"http:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-content\/blogs.dir\/7\/files\/2017\/07\/Handover2.jpg\" alt=\"Handover2\" width=\"197\" height=\"138\" \/><\/a>Finally, our study illustrates the importance of looking at \u2018reality\u2019 as far as possible, not relying on what is policy or said to happen.<\/p>\n<p>Our Abbeyfield Research Foundation study of handovers is published as <a href=\"https:\/\/www.kcl.ac.uk\/sspp\/policy-institute\/scwru\/res\/knowledge\/handover.aspx\">a scoping review<\/a> and other articles are in the course of preparation.<\/p>\n<p><em><a href=\"https:\/\/www.kcl.ac.uk\/sspp\/policy-institute\/scwru\/people\/norrie\/index.aspx\">Caroline Norrie<\/a> is Research Fellow at the Social Care Workforce Research Unit, KCL.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Caroline Norrie\u00a0is Research Fellow at the Social Care Workforce Research Unit, King&#8217;s College London (330 words) What can researchers of care services learn from our recent handover study?\u00a0 We asked ourselves this question and discussed this at the annual conference &hellip; <a href=\"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/2017\/07\/12\/researching-in-care-homes-what-was-learnt-from-a-study-of-handovers\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,86,115],"tags":[26],"class_list":["post-2716","post","type-post","status-publish","format-standard","hentry","category-older-people","category-residential-care","category-workforce","tag-caroline-norrie"],"_links":{"self":[{"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/posts\/2716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/comments?post=2716"}],"version-history":[{"count":10,"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/posts\/2716\/revisions"}],"predecessor-version":[{"id":2742,"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/posts\/2716\/revisions\/2742"}],"wp:attachment":[{"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/media?parent=2716"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/categories?post=2716"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/socialcareworkforce\/wp-json\/wp\/v2\/tags?post=2716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}