{"id":32,"date":"2017-07-14T08:45:52","date_gmt":"2017-07-14T08:45:52","guid":{"rendered":"http:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/?p=32"},"modified":"2018-04-27T08:33:12","modified_gmt":"2018-04-27T08:33:12","slug":"thinking-behaviourally-about-higher-education","status":"publish","type":"post","link":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/2017\/07\/14\/thinking-behaviourally-about-higher-education\/","title":{"rendered":"Thinking behaviourally about higher education"},"content":{"rendered":"<p><em>By Susannah Hume, King&#8217;s College London &amp; Behavioural Insights Team |\u00a0<\/em><\/p>\n<p>Small things can have a big impact on our lives. A transport museum visit might change the course of a young person&#8217;s life by inspiring them\u00a0to become a train driver, while for another watching <em>CSI <\/em>might spark the idea of a career in forensics. Psychologists have known this for a while&#8211;that the choices we make are influenced by a complex array of factors, many of which we might not even notice.<\/p>\n<p>However, when we\u2019re designing policies, we often don\u2019t consider these factors&#8211;we assume that the people we\u2019re trying to influence are \u2018rational\u2019 in the economic sense: they weigh up the pros and cons of all their options before choosing that which, on balance, is best for them. And if the choices made don\u2019t align with what we expect, then we look at the big levers for solutions: regulation, funding and fees, and information.<\/p>\n<p>We offer a bursary to the young person who wants to be a train driver to apply their skills to an engineering degree instead; or tell the young person who\u2019s applied to a forensic science course that studying chemistry will give them more flexibility.<\/p>\n<p>And nothing changes.<\/p>\n<p>What we\u2019ve assumed is an information gap is actually something else&#8211;not only about the information itself, but the way in which it was given, and often the context in which it was received. Difficult-to-imagine future financial benefits listed on a website cannot compete with the feeling of standing in the driver&#8217;s cab of a\u00a0museum train, imagining the horizon stretching out in front of you.<\/p>\n<p><strong>Behavioural insights and BIT<\/strong><\/p>\n<p>Whilst our behaviour may not seem rational to an <a href=\"https:\/\/dupress.deloitte.com\/dup-us-en\/deloitte-review\/issue-18\/behavioral-economics-richard-thaler-interview.html\">Econ<\/a>\u00a0(or policy-maker), these \u2018irrationalities\u2019 can be remarkably consistent across individuals. Often, they result from systematic rules of thumb&#8211;\u2018heuristics\u2019&#8211;that we use to simplify complicated decisions we face. The work of Daniel Kahneman and Amos Tversky systematised and quantified some of these systematic deviations from the predictions of standard microeconomic models, while the work of Thaler and Sunstein, which Anne-Marie has already <a href=\"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/2017\/07\/06\/the-beginning-of-kclxbit\/\">mentioned<\/a>, started the work of bridging the gap between the academic insights and their practical applications.<\/p>\n<p>The<a href=\"http:\/\/www.behaviouralinsights.co.uk\"> Behavioural Insights Team<\/a>, which started life in 2010 inside No. 10 Downing Street, was the world\u2019s first government institution dedicated to systematically applying these insights from the behavioural sciences to improve public policy. We\u2019re now a social purpose company with offices around the world, working in almost every policy area, and with 20 governments worldwide. Our approach has two pillars:<\/p>\n<ol>\n<li>Thinking differently about how people interact with public services; and<\/li>\n<li>Raising the standard of evaluation applied to policy or service changes, be they big or small. Our CEO, David Halpern, is also the government\u2019s chief advisor on the <a href=\"https:\/\/www.gov.uk\/guidance\/what-works-network\">What Works programme<\/a>.<\/li>\n<\/ol>\n<p><strong>A case study on university aspirations<\/strong><\/p>\n<p>The need to both think differently and test interventions was illustrated by a project we ran with the <a href=\"http:\/\/38r8om2xjhhl25mw24492dir.wpengine.netdna-cdn.com\/wp-content\/uploads\/2015\/07\/Somerset-Challenge-Report1.pdf\">Somerset Challenge<\/a> in 2014, investigating ways to raise university aspirations among sixth form students in the county. Working with a collection of secondary schools in Somerset we ran a study to test three interventions:<\/p>\n<ul>\n<li>providing young people with information about the costs and benefits of attending university;<\/li>\n<li>providing the same information to their parents; and<\/li>\n<li>giving students a short talk from a former student from their area who went to university.<\/li>\n<\/ul>\n<p>Perhaps at this point you would be willing to pause and think about which of the three approaches above you expect to be successful, or any that you think might not have been. Once you\u2019ve fixed your prediction in mind, read on!<\/p>\n<p>We ran this study as a Randomised Controlled Trial (RCT &#8211; a topic for a forthcoming blog post), which meant that any difference in aspiration we observed following the interventions could be attributed to the intervention they received.<\/p>\n<p>Firstly, the talk significantly increased students\u2019 interest in university and their likelihood of applying (well done if you picked that!). Further analysis revealed that this was driven by the belief that attending university would result in better friends and a more interesting life, but these students also recalled key elements of the financial information.<\/p>\n<p>However, providing parents with information cards had no effect on students\u2019 interest in attending university, while giving the same information to students actually made them <span style=\"text-decoration: underline\">less interested<\/span> in attending.<\/p>\n<p>If you picked that&#8211;and you haven\u2019t already read the report&#8211;very well done. We certainly didn\u2019t develop these cards with the expectation that they would discourage young people from university; in fact, we thought that perhaps because of the recent tuition fee increase, there might be a genuine information gap about the benefits of university that needed correcting.<\/p>\n<p>However, what the results show is that the <em>how<\/em> and <em>who<\/em> of delivery may matter as much&#8211;if not more&#8211;than the content. The inspirational speaker, who was from the same background as the students he was speaking to, was able to address perceived social and identity-related barriers to university through a medium the students could relate to, and provided the financial information within this context. The cards, which just addressed financial barriers, were not able to do that.<\/p>\n<p><strong>What\u2019s next?<\/strong><\/p>\n<p>Since that first trial, we\u2019ve also published the results from another RCT, where we increased applications and acceptances by disadvantaged young people to highly selective universities, at a cost of just \u00a345 per additional student who accepted a place. You can read more about that project <a href=\"http:\/\/www.behaviouralinsights.co.uk\/uncategorized\/inspirational-students-encourage-university-applications\/\">here<\/a>.<\/p>\n<p>We\u2019ll be writing more about the behavioural insights approach, the simple ways that we can tweak systems to help people persist and succeed in higher education, and the very exciting results from our collaboration with King\u2019s College London over the coming months.<\/p>\n<blockquote><p><em><a href=\"https:\/\/confirmsubscription.com\/h\/j\/B4359A69338427CC\">Click here<\/a>\u00a0to join our mailing list.<br \/>\nFollow us on Twitter:\u00a0<a href=\"https:\/\/twitter.com\/kclwhatworks\" target=\"_blank\" rel=\"noopener\">@KCLWhatWorks<\/a><\/em><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>By Susannah Hume, King&#8217;s College London &amp; Behavioural Insights Team |\u00a0 Small things can have a big impact on our lives. A transport museum visit <a class=\"mh-excerpt-more\" href=\"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/2017\/07\/14\/thinking-behaviourally-about-higher-education\/\" title=\"Thinking behaviourally about higher education\">&#8212; [Read&nbsp;More] <\/a><\/p>\n<\/div>","protected":false},"author":47,"featured_media":244,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-32","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-behavioural-insights"],"_links":{"self":[{"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/posts\/32","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/comments?post=32"}],"version-history":[{"count":13,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/posts\/32\/revisions"}],"predecessor-version":[{"id":378,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/posts\/32\/revisions\/378"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/media\/244"}],"wp:attachment":[{"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/media?parent=32"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/categories?post=32"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kcl.ac.uk\/behaviouralinsights\/wp-json\/wp\/v2\/tags?post=32"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}