Cleaning, catering and housekeeping staff in care homes: shining a light on their contributions during Covid

Kritika Samsi and Caroline Norrie, Research Fellows at the Policy Research Unit in Health and Social Care Workforce, introduce a new study at the Unit. (329 words)

Kritika Samsi

Kritika Samsi

Caroline Norrie

Caroline Norrie

Housekeeping staff in care homes – cleaners, those working in kitchens, laundries, maintenance – are often forgotten but are the backbone of many care homes. What happened to them during the coronavirus pandemic is the subject of a new research study. Researchers at the NIHR Health and Social Care Workforce Research Unit at King’s College London (KCL) have received NIHR Policy Research Programme funding to investigate the experiences and challenges of these care home workers during COVID-19.

Housekeeping and catering staff have been crucial during the coronavirus crisis given their role in infection control, food preparation, and help with social distancing. But they tend to be overlooked. What they have done and the challenges they faced during the crisis are often hidden. Many are women with families, work part-time, and on shifts, and often are from migrant or minority ethnic backgrounds. We know they are not well paid. Some sadly died from the virus. We want to find out whether and to what extent these workers were prepared and supported in their roles during the pandemic. This will help meet a gap in knowledge – how to better support this staff group work to prevent coronavirus, help those with it, and with service recovery. Continue reading

HSCWRU researchers have a ball at the British Society of Gerontology 2019 Annual Conference in Liverpool

Caroline Norrie, Katharine Orellana and Laura Cole report from BSG 2019. (725 words)

HSCWRU researchers enjoyed two and a half days of stimulating presentations, symposia and keynote speeches at the British Society of Gerontology’s (BSG) 2019 Annual Conference held this year in Liverpool. The 48th BSG annual conference was entitled Resilience and Living Well in Local Communities and took place from 10 to 12th July at the University of Liverpool.

Keynote speakers presented on each day. Professor Gill Windle from Bangor University kicked off the conference with a discussion about resilience in later life – and the uses and abuses of this myth/metaphor/or measure. Professor Frank Oswald from Goethe University in Germany discussed environmental gerontological perspectives and the types of research studies that arise from these approaches. Professor Chris Todd, joint lead of the NIHR Policy Research Unit – Older People and Frailty, discussed his aim of using an ‘equality lens’ in the setting up and undertaking of work in this recently formed team together with Newcastle University and the London School of Economics. Continue reading

The Role of the AMHP: A Fool’s Errand?

Caroline Norrie and Nicole Steils are researchers at the Social Care Workforce Research Unit (SCWRU), King’s College London. (618 words)

The identity of Approved Mental Health Professionals (AMHPs) was the subject of a joint SCWRU and Making Research Count seminar held on Thursday, 23 August 2018, at King’s College London (KCL) as part of the Contemporary Issues in Mental Health series.

Dr Caroline Leah

Dr Caroline Leah

The presenter, Dr Caroline Leah, Senior Lecturer at the Faculty of Health, Psychology and Social Care at Manchester Metropolitan University, discussed findings from her recently completed PhD about the role and identity of AMHPs, as well as enabling the audience, many being practising AMHPs, the chance to participate in lively discussions throughout the seminar.

An AMHP is a professional who is authorised to make certain legal decisions and applications under the Mental Health Act 1983; their powers include sectioning service users. This professional will usually be a social worker, who has undertaken additional training. In 2007, however, the law was amended to allow other mental health professionals to train for and to undertake this role. It is therefore now possible for psychiatric nurses, occupational therapists or psychologists to qualify as AMHPs, although this is still unusual. Continue reading

Gambling: legitimate leisure or escalating public health issue?

Caroline NorrieSCWRU Researcher, Caroline Norrie, reports on a NatCen-hosted debate about whether gambling should be treated as a public health issue. (1,335 words)

Researchers, industry and government representatives, LA staff and gambling-support organisation workers gathered to debate whether gambling is a legitimate entertainment activity or an escalating public health danger on 7 March 2018 at the NatCen (National Centre for Social Research) offices in London.

Opportunities to gamble have burgeoned in England since the introduction of the Gambling Act 2005 (implemented in 2007). Industry de-regulation combined with technological advances have triggered an explosion of new online and offline gambling products which has been accompanied by widespread cross-media advertising. Continue reading

Young people and gambling in changing times: implications, risks and harms?

Caroline NorrieStephanie BramleyResearchers Caroline Norrie (right) and Stephanie Bramley from the Social Care Workforce Research Unit at the Policy Institute at King’s College London attended the 5th annual Harm-Minimisation Conference on Wednesday 6 December and Thursday 7 December 2017. (1,233 words)

GambleAware, the charity funded by gambling operators to fund treatment services, education and research to help minimise gambling-related harm in Great Britain, held its annual conference at The King’s Fund, London in December. This was a jam-packed two days of speakers and this year the focus was on two issues: 1) gambling and the implications for young people, and 2) gambling and sport. In this blog post we focus on the first subject, but a summary of content relating to gambling and sport is in GambleAware’s own conference report. Continue reading

Wandsworth Adult Safeguarding Conference – Modern Slavery and Partnership Working

Caroline NorrieCaroline Norrie is Wandsworth Enter and View Representative and Researcher, Social Care Workforce Research Unit, KCL. (612 words)

Public sector practitioners from across the Borough came together on 27 November, 2017 at the annual Wandsworth Safeguarding Conference – Working in Partnership, which took place in Wandsworth Civic Centre Town Hall.

The morning was dedicated to raising awareness of Modern Slavery and Human Trafficking. Attendees were informed about the high prevalence of modern slavery—the recruitment, transportation, transfer, harbouring or receipt of persons. Trafficking was defined as: the movement of people by means such as force, fraud or deception with the aim of exploiting them.

Tatiana Gren Jardan, Director of Strategy at the Office of the Independent Anti-Slavery Commissioner, discussed the role of local authorities in fighting modern slavery—and how staff may be able to identify cases in their everyday work. Tamara Barnett, from the Human Trafficking Foundation, then outlined the duties professionals have in identifying and supporting victims. Since the passing of the Modern Slavery Act 2015 specified public authorities (including Local Authorities) have a duty to report details of suspected cases of modern slavery to the Home Office. The National Referral Mechanism (NRM) framework can then be used (if an adult victim consents) with offering 45 days ‘reflection and recovery’ time for a victim to receive appropriate support. Continue reading

Being a Member of Healthwatch ‘Enter and View’ team – a positive learning and volunteering experience

Caroline NorrieCaroline Norrie is a Research Fellow at Social Care Workforce Research Unit, King’s College London. She writes about her experiences of volunteering for Wandsworth Healthwatch. (908 words)

I first heard about Wandsworth Healthwatch when I randomly attended a meeting about changes in my local hospital. It was a heated meeting where the hospital CEO was grilled by attendees of all ages and backgrounds about controversial issues such as privatising certain areas of service provision, the cost of auditors and care quality on specific wards. I’ve been regularly involved with Wandsworth Healthwatch since then and have found it a rewarding and interesting experience. Continue reading

Gambling Disorders in Women

Caroline NorrieStephanie BramleyStephanie Bramley (Research Associate, left) and Caroline Norrie (Research Fellow) from the Social Care Workforce Research Unit, King’s College London report from a seminar about Gambling Disorders in Women, held in London on 12 September 2017. (1179 words)

A new book ‘Gambling Disorders in Women: An international female perspective on treatment and research’ was launched at a special seminar on 12 September in Parliament’s Portcullis House. The book aims to raise the profile of gambling disorders in women and also provide fellow professionals across the world with a shared understanding of evidence based treatment and recovery in problem gambling literature and research.

The seminar was organised by book editors Dr Henrietta Bowden-Jones (Founder and Director of the National Problem Gambling Clinic, London) and Dr Fulvia Prever (Psychologist and Psychotherapist working in the National Health System Addictions Clinic in Milan, Italy). It was sponsored by Gambling Integrity and hosted by Karen Buck MP. Continue reading

Researching in care homes – what was learnt from a study of handovers?

Caroline NorrieCaroline Norrie is Research Fellow at the Social Care Workforce Research Unit, King’s College London (330 words)

What can researchers of care services learn from our recent handover study?  We asked ourselves this question and discussed this at the annual conference of the British Society of Gerontology held in Swansea last week (pictured below is the new beach side campus) at the start of July. Our paper summarised the findings of our unique exploration into handovers in care homes and then we paused to ask what could be relevant to other researchers studying care home practice and systems. Continue reading

Gambling – a risky business?

Stephanie BramleyCaroline NorrieDr Stephanie Bramley (Research Associate, left) and Caroline Norrie (Research Fellow) of the Social Care Workforce Research Unit at King’s introduce their new study. (1335 words)

In May the Unit began working on a new project exploring gambling participation by adults at risk. Here we explain some of the background to this study and set out what we intend to focus on. We would be pleased to hear from people with an interest in this subject—either existing interest or new interest following this blog.

Gambling is a popular leisure activity in Britain. The Gambling Commission says that 45% of adults participated in gambling during the last 4 weeks. Playing the National Lottery is the most popular activity, followed by online gambling, scratchcards, other lotteries, horses, sports betting, online betting and private betting. Between October 2014 and September 2015 the British gambling industry generated a gross gambling yield of £12.6 billion (the amount retained by gambling operators after the payment of winnings, but before the deduction of the costs of the operation) (Gambling Commission, 2016) and in the 2015-16 tax year the tax revenue from betting and gaming reached £2.7 billion (HMRC, 2016). Continue reading